Let’s get you connected.

Email ops@avatar33.com for Origin support. Please include your iPhone model, iOS version, and a description of the issue. Do not send passwords, payment details, private call audio, or connection keys.

Calling

Choose both languages, enter a phone number including its country code, and tap Call. Use a reliable internet connection. Wait for “Your turn · microphone on” before replying; microphone transmission pauses during translated playback to avoid speaker echo.

Purchases and rollover

Open Profile → Restore purchases using the same Apple Account. Your unused Origin balance is stored securely with your Apple app account. One-time top-ups do not renew and paid balance does not expire. Manage or cancel your subscription in Apple Settings → your name → Subscriptions.

Voice and privacy

You can use a standard voice instead of recording. Delete your personal voice and local data from Profile. For server-data requests, email support. Deleting app data does not cancel a subscription.